Privacy Policy

At Taya365, an online casino based in the Philippines, we take your privacy very seriously. As part of our commitment to providing a safe and secure gaming environment, we have implemented a comprehensive privacy policy that ensures the protection of our users’ personal and financial information. This Privacy Policy outlines how we collect, use, and protect your data when you use our platform, and provides guidance on how you can control the information you share with us.

By registering an account and playing at Taya365, you agree to the terms of this Privacy Policy. We strongly encourage you to read this document carefully to understand how we handle your personal data.

Data Collection at Taya365

Information We Collect

To provide our services effectively, Taya365 collects certain types of information from users. This includes:

Personal Information: When you create an account on Taya365, we collect personal details such as your name, email address, phone number, date of birth, and home address. This information helps us identify you and ensure that you are legally eligible to participate in online gambling.
Payment Information: To facilitate deposits and withdrawals, we collect your payment details, such as bank account numbers, e-wallet information, or other financial data. This information is securely encrypted and used solely for processing transactions.
Technical Information: We collect technical data such as your IP address, browser type, operating system, and device information. This helps us optimize the website experience and detect any suspicious activities or fraud attempts.
Activity Data: We also gather data related to your activity on the platform, such as games played, bets placed, and your transaction history. This helps us enhance your gaming experience by providing tailored services, bonuses, and promotions.

How We Collect Your Information

Taya365 collects your data through the following methods:

Account Registration: When you create an account, you voluntarily provide your personal and payment information.
Website Interaction: We collect data through your interactions with the platform, including your use of games, features, and payment methods.
Cookies: We use cookies to gather information about your preferences and activity on the website. These cookies help us enhance your user experience and provide personalized services. For more information about our use of cookies, please refer to our Cookie Policy.

Use of Your Information

How Taya365 Uses Your Data

The information we collect is used for several purposes:

Account Management: Your personal information is used to create and manage your account, ensure secure access to your profile, and provide customer support when necessary.
Transaction Processing: We use your payment details to facilitate deposits and withdrawals. Taya365 ensures that all financial transactions are processed securely through encrypted channels.
Enhancing User Experience: Your activity data helps us understand your preferences, allowing us to offer tailored promotions, bonuses, and gaming recommendations. By analyzing your interactions with the platform, we can improve our services and deliver a more personalized experience.
Compliance with Legal Obligations: As a licensed online casino under PAGCOR, we are required to comply with certain regulatory requirements. This includes maintaining accurate records of your activity and ensuring that all users meet legal age and identity verification requirements.
Prevention of Fraud: Your technical and activity data allow us to detect and prevent any fraudulent behavior or unauthorized access to your account. By monitoring your transactions and usage patterns, we can protect both you and the platform from potential security threats.

Marketing and Communication

Taya365 may use your contact information, such as your email address or phone number, to send you updates on promotions, bonuses, new games, and other offers that may be of interest to you. We aim to provide only relevant and valuable information to enhance your gaming experience.

If you prefer not to receive marketing communications from Taya365, you can opt out at any time by adjusting your account settings or by clicking the “Unsubscribe” link in promotional emails. Your choice to opt out will not affect your ability to receive important service-related notifications, such as transaction confirmations or account alerts.

Sharing Your Information

Who We Share Your Data With

Taya365 values your privacy and takes all necessary steps to protect your information. We do not sell or rent your personal data to third parties. However, we may share your data with trusted partners and service providers to facilitate our operations, including:

Payment Processors: To process your deposits and withdrawals, we may share your payment details with banks, e-wallet providers, or other financial institutions. These entities are required to handle your data in accordance with strict security standards.
Regulatory Authorities: As a regulated online casino, we may be required to share your information with PAGCOR and other relevant authorities to comply with legal and regulatory obligations.
Service Providers: We work with third-party providers for services such as customer support, IT infrastructure, and security. These providers are carefully selected and bound by confidentiality agreements, ensuring that they only use your data for legitimate business purposes.

International Data Transfers

Taya365 operates in the Philippines, but some of our service providers may be located outside the country. When transferring your data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Security

How We Protect Your Information

Taya365 is committed to maintaining the highest level of security for your personal and financial data. We implement a range of technical and organizational measures to safeguard your information, including:

Data Encryption: All sensitive information, such as payment details, is encrypted using industry-standard encryption protocols. This ensures that your data is protected during transmission and storage.
Access Controls: Access to your personal data is strictly limited to authorized personnel who require it to perform their duties. We regularly review our security policies to prevent unauthorized access.
Fraud Prevention: Taya365 continuously monitors account activity and transactions to detect any signs of fraudulent behavior. We use sophisticated security systems to prevent unauthorized access or misuse of our platform.

Your Role in Data Security

While we take extensive measures to protect your information, it is important that you also play a role in ensuring your account remains secure. Here are a few recommendations:

Use Strong Passwords: Create a password that is difficult to guess and avoid sharing it with anyone.
Enable Two-Factor Authentication (2FA): Taya365 provides the option to enable 2FA for an added layer of security when accessing your account.
Stay Vigilant: Monitor your account regularly for any suspicious activity and report it immediately to our customer support team if you notice anything unusual.

Your Rights and Choices

Accessing and Updating Your Information

You have the right to access, update, or correct your personal information at any time. To do this, simply log in to your Taya365 account and navigate to the account settings. If you encounter any issues, you can contact our customer support team for assistance.

Right to Delete or Restrict Data

If you wish to delete or restrict the processing of your personal data, you may submit a request to our customer support team. Please note that in some cases, we may be required to retain certain data to comply with legal obligations or resolve disputes.

Changes to the Privacy Policy

Taya365 reserves the right to update this Privacy Policy as necessary to reflect changes in our operations, technology, or legal requirements. We will notify users of any significant updates to the policy by posting the revised version on our website or sending an email notification.

Conclusion

At Taya365, we prioritize the privacy and security of our users. We are committed to maintaining a secure environment where players can enjoy their favorite games without worrying about their personal information being compromised.

Ready to play? Join Taya365 today and enjoy a safe, secure, and thrilling online gaming experience. Play your favorite casino games, sports bet, and more while we protect your privacy every step of the way!